Ailing Nokia selects India’s TCS to transform its IT

Friday, 18 January 2013 - 8:53pm India News Bulletin Desk

Nokia, the Finland-based mobile devices company has collaborated with India’s Tata Consultancy Services to help transform its IT landscape. TCS will develop and support core IT systems for Nokia including customer relationship management, product life-cycle management and corporate functions.

Nokia office in Oulu, Finland

Image: Wikimedia Commons (Estormiz)

“Over the years TCS has built a strong reputation as a partner that drives simplification and business enablement using its transformational framework that allows companies to drive significant next generation benefits,” said, Amit Bajaj, head, Nordic and Baltic region, TCS.

The deal reflects the Indian IT company's growing appeal in the international markets especially in Europe and Nordic regions. TCS will be crucial in shaping Nokia’s future evolution as the mobile device provider struggles to keep pace with innovation in the smartphone era.

TCS has employed more than 4,500 professionals across Nordic regions including Sweden, Finland, Norway, and Denmark as well as Iceland. It already provides IT services to other international companies including Ericsson, Telenor, and Scandinavian airline company SAS.

The Indian IT service provider which is part of the Tata conglomerate was recently recognised by audit company KPMG as the number one company in terms of customer satisfaction in Nordic region for the third consecutive year.